Privacy policy.

Healing Solutions Inc. – Privacy Policy

Last Updated: November 14, 2025

Healing Solutions Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us by email or SMS.

1. Information We Collect

We may collect the following information:

  • Name and contact information (email, phone number)

  • Appointment and service history

  • Health information voluntarily provided for treatment purposes

  • Website usage data (cookies, analytics)

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide massage and wellness services

  • Send appointment confirmations, reminders, and updates

  • Share promotions, newsletters, and wellness information

  • Improve our website and customer experience

3. SMS & Email Communications

By providing your phone number or email, you agree to receive appointment reminders, important updates, and optional promotional messages.

  • SMS: Standard message and data rates may apply. You can opt out anytime by replying STOP.

  • Email: You can unsubscribe at any time using the link in the email.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information only with trusted service providers (e.g., scheduling software, payment processors) as needed to deliver our services.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission is 100% secure.

6. Health Information

Any health information you share is kept confidential and used solely to provide safe, appropriate wellness services.

7. Cookies & Website Data

Our website may use cookies or analytics tools to improve performance and user experience. You may disable cookies in your browser settings.

8. Your Rights

You may request to:

  • Access or update your information

  • Delete your information (subject to legal or operational requirements)

  • Opt out of promotional messages

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated date.

10. Contact Us

For questions about this policy or your data, contact us at:
Healing Solutions Inc.
Email: suzette@healingsolutions.com

HIPAA Add-On: Health Information Privacy Notice

Healing Solutions Inc. – HIPAA-Aligned Privacy Practices

Healing Solutions Inc. values your privacy and is committed to protecting any health-related information you share with us. Although we are not a medical provider and do not bill insurance, we follow HIPAA-aligned best practices when handling any personal health information (“PHI”).

1. What Health Information We Collect

We may collect limited health information to ensure safe and appropriate massage or wellness services, including:

  • Relevant medical history

  • Injuries, pain areas, or physical limitations

  • Allergies or sensitivities

  • Any information you voluntarily provide on intake forms

2. How We Use Your Health Information

We use your health information only to:

  • Determine appropriate services

  • Customize your treatment safely

  • Communicate with you about appointments

  • Maintain required records

We will never use your PHI for marketing without your consent.

3. How We Protect Your Information

We follow reasonable physical, administrative, and electronic safeguards to protect your PHI, including:

  • Secured digital systems

  • Limited staff access

  • Confidential intake forms

  • Secure storage of records

4. When We May Share Your PHI

We do not share your PHI unless:

  • You give explicit written permission

  • Required by law or court order

  • Necessary to prevent serious harm to you or others

We do not share PHI with advertisers, third-party marketers, or outside businesses.

5. Your Rights

You have the right to:

  • Request a copy of your intake form or records

  • Ask us to correct or update your information

  • Request that we limit certain uses or disclosures

  • Withdraw consent for communication at any time

Requests can be made at any time by contacting us.

6. Retention of Records

We retain wellness records as required by Colorado state law for massage and bodywork professions. After the retention period, records are securely destroyed.

7. Questions or Concerns

If you have questions about how your information is used or protected, contact us at:

Healing Solutions Inc.