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Frequently Asked Questions

Potential Side Effects
Medical Conditions
Is Medical Massage For Me?
Appointment Policy
Med Pay
Employer Benefits Packages

What Type of Services do you offer?


We offer Medical Massage for Auto Accidents, Work Injuries, and Employer Benefits Massage Options. We offer a variety of wellness services to meet your health goals from cupping to healing touch to therapeutic massage. Please visit the Medical Massage Page and Wellness Services Page for more information.


How much do you charge for a session?


Sessions are $109/ 60 min, $149/ 90 min 

We also have special introductory rates of $69/ 60 min and $99/ 90 min.

Medical Massage rates may vary depending on treatment regulations.

Please visit the Medical Massage Page and Book Now Page for more information.


If I cannot make my appointment will I be charged?


We require 24-hour notice if you need to cancel your appointment.  Last-minute cancellations do not allow the therapist enough time to book another client so the client is charged in full for the missed appointment.


Is there parking at your office location?


Yes, there is plenty of parking. Please visit the Contact Us Page to see our locations on a map.


What is a raindrop technique?


A Raindrop Massage is designed to detoxify the body by using essential oils and special Massage techniques.  It helps bring your body back into balance.

When you receive this treatment we request that you leave the oils on for a minimum of 12 hours.


What are the benefits of Massage and Medical Massage?


Massage and Medical Massage can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure.  Massage and Bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.


How much experience does the Massage Therapist have?


Read more about our therapists here.

How often do you recommend I get a Massage?


This depends on a few factors, including your physical and emotional needs, your stress levels, and your budget.  You will definitely experience the most health benefits

from Massage when you get Massage regularly.


Massage calms the nervous system, improves blood circulation and lymphatic circulation, relieves muscle pain, and helps with pain management n conditions such as arthritis, sciatica, and muscle spasms.  If you get a Massage once a year, it will be relaxing, but it can’t undo a lifetime of muscle tension. Typically, once every week or two is ideal for keeping your muscle tissue pliable and in good shape. If you are in chronic pain or have a special issue to address, you might need to come weekly (or even twice a week) until you feel better.   

Once a month is the recommended minimum for maintaining the health of your tissue. If you start stretching the massages out too far apart, then your muscles can revert back to their old patterns, especially if you come under stress. If you are not sure, please feel free to ask your Therapist!


What is Medical Massage?


Medical Massage is a customized therapeutic Massage prescribed by a medical provider and performed according to the directives of that medical provider.  The Medical Massage Therapist specializes in working target areas, using different modalities to treat what is causing the patient pain. We increase blood flow to the area, work on relieving pain in soft tissue and increasing the functionality of the area.  We document our treatments using SOAP notes and work with medical providers to help clients reach their goals of health.


Are there side effects of Massage Therapy?


Yes.  The potential side effects include temporary pain or discomfort, bruising, swelling from the Massage, and sensitivity or allergy to Essential oils used in Massage. 

The therapist works closely with you to eliminate possible side effects.


Are there any medical conditions that may require a

Massage Therapist with additional training?


Absolutely.  Vigorous Massage should be avoided by people with bleeding disorders, low blood platelet counts, and by people taking blood thinning medications such as Warfarin or Coumadin.  A Medical Massage Therapist would know how to work with a person with this condition. Cancer patients will be required to consult their oncologist before having a Massage that involves deep or intense pressure.  Any direct pressure over a tumor usually is discouraged. Cancer patients should discuss any concerns about Massage Therapy with their oncologist and work with a trained Massage Therapist who has studied Oncology Massage.  

Pregnant women should consult their health care provider before using Massage Therapy and work with a practitioner who has pregnancy Massage Training.


Are there any contraindications that would recommend that I don’t get a Massage or only get a Massage in a specific area?*


Yes, there are general contraindications. 

For certain medical conditions, Massage Therapy is generally contraindicated,

or should be avoided at the time, for systemic contagious or infectious diseases including the following:


-common cold

-acute conditions requiring first aid or medical attention

-severe unstable hypertensions

-significant fever

There are also local contraindications.  For the following conditions, massage therapy is locally contraindicated, or the affected areas are to be avoided:

-acute flare-up of inflammatory conditions such as rheumatoid arthritis

-deep vein thrombosis



-local contagious or irritable skin conditions

-open sores or wounds

-recent surgery

-recent burn



Do you take insurance?


Yes, we work with different providers for auto accidents and workers comp.

Private insurance companies do not cover Massage unless it is Auto or Accident Related.

Please call your insurance company to verify if Massage is covered.


What do I need for my first visit on an insurance claim?


A prescription from a Medical doctor or Chiropractor for auto claims. 

We will need a claim number from your insurance company, and your insurance card.


What is MedPay?


Medical Payments Insurance or MedPay Insurance is a rider on your auto insurance.  This protects you regardless of who caused the accident. Medical Payments coverage, also known as MedPay coverage, pays medical expenses for you and any passengers in your vehicle

who are injured during an accident or auto-related injury.

If you are at fault MedPay is the policy that would cover your care.  MedPay coverage is an addition to your auto insurance.  It is something you are already paying for to protect yourself and to utilize in these types of situations.  However, Colorado considers MedPay optional, so you may have rejected this policy. Keep in mind that MedPay can be used regardless of fault and will not increase your rate if you are not at fault.  If you are at fault your insurance company has the ability to raise your rates, but not all do. Depending on your policy, MedPay will allot a certain amount of money to cover medical expenses, including Medical Massage.  For all cars insured after January 1, 2009, in Colorado, the minimum MedPay coverage offered to the driver is $5,000 (unless you rejected this coverage) to be used towards medical needs. MedPay initially covers any emergency facilities and/or emergency transport companies, then the remainder can be used to compensate any other injury-related medical expenses that are reported to the insurance companies, which includes Medical Massage.

If the other person is at fault you can use your MedPay benefits to get immediate care.  Their insurance with then cover your medical bills when all treatment is complete or the insurance will refund your MedPay expenses.  You may also consider working with an Attorney Lien to assist you with your claim if funds are exhausted or not enough to cover your medical needs.  Healing Solutions Inc. will work with you and your attorney, if a lien is needed, to get Medical Massage as part of your care.


Can you explain employer benefits packages?

(Employer Benefits Programs FSA/HSA)


Employer’s offer several benefit packages to their employees.  Here at Healing Solutions Inc. we accept both FSA and HSA credit cards.  Both are health care plans that assist in paying for medically-related expenses.

Check your plan policy by contacting them ahead if you have any questions regarding paying for services at Healing Solutions Inc.

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